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Elements and Performance Criteria

  1. Implement auction marketing plan.
  2. Prepare auction documentation.
  3. Plan auction day procedures.
  4. Implement auction day procedures.
  5. Complete follow-up procedures after auction sale.

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Required skills

ability to communicate with and relate to a range of people from diverse social economic and cultural backgrounds and with varying physical and mental abilities

analytical skills to interpret documents such as legislation regulations contracts of sale and auction rules

application of risk management strategies associated with preparation for an auction

computing skills to access agency databases send and receive emails and complete standard forms online

decision making and problem solving skills to analyse situations and make decisions that are consistent with legislative and ethical requirements

literacy skills to access and interpret a variety of texts including legislation and regulations prepare general information papers formal and informal letters reports and applications and complete standard forms

negotiation skills to assist clients to establish auction marketing plans reserve price and auction day procedures

numeracy skills to calculate auction marketing expenses

planning organising and scheduling skills to undertake workrelated tasks associated with preparing for an auction including determining staff and equipment requirements

research skills to identify and locate documents and information relating to the sale of property by auction

Required knowledge and understanding

auction day procedures

auction documentation including

authorities

contracts

display

statutory and agency documentation

auction equipment including

audiovisual equipment

bell

display boards

flags

gavel

lectern

signs

stickers

auction marketing plan including

advertising and promotional strategies

communicating with sellers

contact with prospective buyers

offers prior to auction submitted by prospective buyers

outcomes of auction marketing

postlisting conference

property descriptions

reasons for confirming auction marketing procedures and expenses

auction process

followup procedures if property is passed in including

highest bidder

other bidders

seller

followup procedures if property is sold including

buyer

losing bidder

other bidders

seller

negotiation techniques

preparation of auction area including

auction equipment

distractions and hazards

property inspection

security

relevant federal and state or territory legislation and local government regulations relating to

auctions

antidiscrimination and equal employment opportunity

consumer protection fair trading and trade practices

employment and industrial relations

financial services

OHS

privacy

property sales

reserve price including

definition

purpose

setting

risks and risk management strategies

sales data including

collection techniques

reasons for collection

types of data

sales documentation including

contract for sale of real estate

declaration of selling agent

finance statement to purchaser

receipts for purchase money paid

vendors statement

records of attendance and interest in auction including

collection techniques

reasons for collection

types of data

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this Training Package

Overview of assessment

This unit of competency could be assessed through practical demonstration of preparing for and completing the sale of a property by auction Targeted written including alternative formats where necessary or verbal questioning to assess the candidates underpinning knowledge would provide additional supporting evidence of competence The demonstration and questioning would include collecting evidence of the candidates knowledge and application of ethical standards and relevant federal and state or territory legislation and regulations This assessment may be carried out in a simulated or workplace environment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

knowledge of auction marketing procedures

knowledge of ethical standards legislative and regulatory requirements and agency practices associated with preparation for an auction

planning and implementing an auction marketing plan in line with agency practice and legislative requirements

planning and implementing auction day procedures in line with agency practice and legislative requirements

preparing auction documentation consistent with seller instructions marketing plan used to manage the auction program agency practice and legislative requirements

taking instructions on reserve price from seller in line with agency practice and legislative requirements

Context of and specific resources for assessment

Resource implications for assessment include

access to suitable simulated or real opportunities and resources to demonstrate competence

assessment instruments that may include personal planner and assessment record book

access to a registered provider of assessment services

Where applicable physical resources should include equipment modified for people with disabilities

Access must be provided to appropriate learning andor assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed

Validity and sufficiency of evidence require that

competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the persons competence

all assessment that is part of a structured learning experience must include a combination of direct indirect and supplementary evidence

where assessment is for the purpose of recognition RCCRPL the evidence provided will need to be current and show that it represents competency demonstrated over a period of time

assessment can be through simulated projectbased activity and must include evidence relating to each of the elements in this unit

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions and will reflect the requirements of the competency and the work being performed


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Auction marketing plan may include:

advertising and promotional strategies, including:

brochures

displays

inspections

media

open days

signboards

auction day procedures

contact with prospective buyers

communicating with seller

post-listing conference.

Legislative requirements may include:

relevant federal, and state or territory legislation and local government regulations relating to:

auctions

anti-discrimination and equal employment opportunity

consumer protection, fair trading and trade practices

employment and industrial relations

financial services

OHS

privacy

property sales.

Auction documentation may include:

authorities

contracts

rules and conditions of auction

statutory and agency documentation.

Assisting professionals may include:

conveyancers

solicitors.

Auction day procedures may include:

advertising and marketing materials

auction documentation

channels of communication

managing the auction process

property inspection arrangements

security arrangements

roles and responsibilities of agency staff.

Prepare auction area may include:

auction documentation

auction equipment

distractions

hazards

marketing materials

security.

Legislative requirements may include:

advertising of auction results

post-auction information.

Follow-up procedures if property is sold may refer to:

losing bidder

other bidders

seller.

Sales documentation may include:

contract of sale or real estate

declaration of selling agent

finance statement to purchaser

receipts for purchase money paid

vendor's statement.

Follow-up procedures if property is passed in may refer to:

highest bidder

other bidders

seller.

Sales data may refer to:

collection techniques

reasons for collection

types of data.

Records of attendance or interest may refer to:

collection techniques

reasons for collection

types of data.